Rigid systems that can only be changed at great expense are not a solution in the medium to long term. To avoid restrictions, multichannel providers rely on flexible, modular, scalable and sustainable intralogistics that can be adapted step by step to changing product assortments and increased order volumes. Preferably these are also from a single source so as to rule out interface problems.
However, because the end customer is not willing to accept a higher price for the product ordered online, the systems must also be designed in such a way that:
fewer costs are incurred for processing the e-commerce orders and returns
End-to-end transparency of warehouse inventory is created, so that the customer can rely on the promised delivery date.