Customer Service & Support

At SSI SCHAEFER, we understand that the availability of your systems and rapid reactions when service is required are critical when operating a complex logistics system. We offer comprehensive customer service and support to ensure that whenever or whatever you need, we can get your operation back up and running.

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CUSTOMER SERVICE AND SUPPORT THE WAY YOU WANT IT

Our customised range of services and maintenance is based on highest availability, safety and stability. You can access the entire range of technical services offered via SSI SCHAEFER Global Call Management.

Customer Service & Support

Maximum availability of all systems and short service response times are key factors for operating a complex logistics system successfully. SSI SCHAEFER offers new and existing customers a wide range of services, extending from mechatronics and software components support to modernisation, through to complete on-site preventative maintenance on fully automated logistic systems.

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Technical Support

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Preventive maintenance

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Training and certification

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Spare parts service

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SSI Resident Maintenance

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Retrofit

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Rack Safety Inspection

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