Case Study dm

dm health and beauty store is one of the top drugstore chains in Central and East Europe. The first branch opened its doors in 1976 in Linz. Almost from the very beginning, for well over a quarter of a century, dm has relied on plastic bins for its own logistics processing. The sustained growth and dm’s expansion after the fall of the Iron Curtain led to continuous expansion and optimization of the processes.

Our customers say

“With the use of bins, we are now pursuing uniform standards from internal automation to distribution to the stores. Their extensive container product line, production flexibility, and punctual delivery of large quantities in addition to the quality of their plastic bins make SSI Schaefer a reliable partner at our side.”
Herbert Scheiblauer,
Manager Transports & Warehouse Organization dm Austria

FACTS & FIGURES

System Key Figures

Figure
Value
SKU
~ 14.000
Order position
3.500/hour
Highbay warehouse
Pallet rack PR 600
Pallet storage locations
3.200
Container storage locations 57.400
Bins
FKE 6320
Dimensions600 x 400 x 320 mm
Capacity65 l
Typefoldable/collapsible container
Quantity
60.000
Software
WAMAS©
Type- Material flow system


REFERENCE DM

Optimized supply chain from products.

Warehousing of picked containers to buffer area at dm
  • Smooth and rapid Management of goods

  • Modernisation of the exisiting partly automated warehouse

  • Ideal use of loading areas through pooling of transport

  • More efficient handling through returnable containers

  • Save and damage free delivery

  • Easy palletizing according to branch requirements

  • Containers as an efficient and sustainable overall system

order picking from pallets to boxes at dm

Material flow at dm follows these steps:
The sustained growth and dm’s expansion after the fall of the Iron Curtain led to continuous expansion and optimization of the processes. Almost from the very beginning, for well over a quarter of a century, dm has relied on plastic bins for its own logistics processing. In the 1990s, SSI Schaefer was already supplying the first plastic bins to dm.

2009, a fully automated pallet and container high-bay warehouse was set up in preparation for future Logistics 4.0 requirements. After positive experiences in dm’s previous projects with the market leader for plastic bins and containers as well as its excellent references, SSI Schaefer was awarded the order for the steel construction of the plant with 57,400 container storage locations and 3,200 pallet storage locations.

To ensure continuous processes for order handling, SSI Schaefer integrated the controls of all components located in the warehouse into the logistics software WAMAS©. In addition to the basic equipment of the warehouse, dm ordered another 60,000 plastic containers from SSI Schaefer – one container conquers dm Europe.

outgoing goods at dm

dm Austria opted for the FKE 6320 container type as the basis for internal order production and the returnable system. The rugged polypropylene container from the foldable/collapsible plastic box series has a capacity of 65 l and meets or exceeds the stringent requirements of the packaging regulations for returnable transport containers.

The returnable container system enables dm to deliver a detailed order safely and damage free to our branches. The FKE 6320s act as both source and target container for storage and picking at the Enns distribution center. Conveyor technology automatically guides the source container from the AMS to the respective workstations according to the goods-to-person principle. Up to 3,500 order positions per hour are removed there and picked directly into the target containers, which also serve as transport containers. Automatic container erectors upstream ensure that the employee receives ready-to-use containers. The target boxes are filled to order, automatically removed from the picking stations via conveyor technology, and guided to consolidation stations where they are removed, stacked on pallets, and finally loaded for delivery to the branches. After storing the items, the branches fold up the transport containers to save space. Lastly, the containers are collected and transported back to the logistics center on schedule, closing the returnable system loop.

Advantages of container FKE 6320:

  • exactly matched to the Euro pallet dimensions

  • fixed, strong upper edge of the FKE 6320 guarantees high torsional strength and safe stacking – with or without a lid

  • reinforced ribbed bottom is ideally suited for automated system handling

  • Strong enough for stable angular support in the automated miniload system (AMS)

  • quiet and smooth on the container conveying system

  • compatible and flexible for latticed grip areas


Accessory options such as 2-part convenient hinged lids, cover hoods, trolleys such as the Roll-Fix, and the roller plate offer short and long term added value for the user in a wide range of internal and external processes. The possible uses are endless and ensure a more efficient handling. Additionally, they support the reduction of the user’s CO2 footprint with every year of use.

order picking at dm
  • Decrease of continuous purchasing costs

  • Decrease of packaging waste

  • Simplification for palletizing according to branch requirements

  • Increased stability at stacking on top of each other

  • Decrease of volume of empty containers returned by around 80%


Our customers say

“All in all, the returnable containers form the basis for an efficient, sustainably effective complete system. It is fully scalable, offers many operational advantages and safe transport while generating significant savings. This is a success factor in our view. SSI Schaefer has proven to be a reliable partner in the long-standing business relationship with dm.”
Herbert Scheiblauer,
Manager Transports & Warehouse Organization dm Austria

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