2x Field Service Engineer (Ref WEB253)

Location(s): Home Based, Northern Europe / UK

Modes of Employment: Full-time

Task Area: Engineers and technical professions

The SSI SCHAEFER Group is the world's leading solution provider of modular warehouse and logistics systems. The company employs around 10,500 people in around 70 operating companies worldwide and at seven production sites.

About the role: The Field Service Engineer conducts routine servicing maintenance work, breakdowns, repairs & retrofits, support of other sites and small projects to support all UK and Eire sites. They ensure that Company procedures and standards are followed and maintained as well as good service and support to ensure customer satisfaction.


  • Establish, manage and improve all aspects of regular, planned and routine maintenance at customer sites;

  • Ensure agreed customer contracts and schedules are fulfilled to agreed Company technical standards while working to agreed Company health and safety standards (i.e. regular services, scheduled repairs, adjustments, risk assessments, maintenance schedules, method statements, Company technical standards, follow-up, spares etc.)

  • Establish, manage, and improve all aspects of breakdown and repair and standby maintenance support at customer sites.

  • Using Navision, CMMS and other project systems ensure deliverable, and administration are produced and submitted in accordance with Company standards (i.e., risk assessments, method statements, site files, drawing updates, expenses, time sheets, holidays, sickness etc.)

  • Establish, manage and improve all aspects to delivery projects to agreed schedule and quality

  • Deliver small projects and upgrades

  • Support other areas of the business, as required on an ad hoc or temporary basis (i.e. holiday and sickness cover, site management support, installation support, latent defect investigation, training courses etc.)


Salary:  Competitive, depending on experience.

Full time role: 37.5 hours per week, but the job will require additional hours as and when escalation issues require them.

Company vehicle (van)

25 days p.a. holiday

Company contributory pension – 6% employer and 3% employee


Please see job description for full details.

  • Electrical skills and qualifications

  • 17th Edition

  • PLC basic skills

  • Computer skills – Word, Email, Excel

  • Mechanical skills

  • Attention to detail

  • Reporting and administration

  • Customer service skills

  • Problem solving skills


Please see job description for full details.

If you would like to apply for this role, please send your CV, with the job reference number to Vacancies@ssi-schaefer.com.

DOWNLOAD / PRINT