Customer Service & Support

At SSI SCHAEFER, we understand that the availability of your systems and rapid reactions when service is required are critical when operating a complex logistics system. We offer comprehensive customer service and support to ensure that whenever or whatever you need, we can get your operation back up and running.

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CUSTOMER SERVICE AND SUPPORT THE WAY YOU WANT IT

Our customised range of services and maintenance is based on highest availability, safety and stability. You can access the entire range of technical services offered via Schaefer Global Call Management.

Customer Service & Support

Maximum availability of all systems and short service response times are key factors for operating a complex logistics system successfully. SSI Schaefer offers new and existing customers a wide range of services, extending from mechatronics and software components support to modernisation, through to complete on-site preventative maintenance on fully automated logistic systems.

Customer Service & Support CSS

Technical Support

Customer Service & Support CSS

Preventive maintenance

Training and certification CSS

Training and certification

Spare parts service CSS

Spare parts service

Customer Service & Support CSS

SSI Resident Maintenance

Retrofit

Retrofit

Case Study Stockmann: Mezzanine

Rack Safety Inspection

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