If you require on-site assistance from our technicians because a fault cannot be rectified over the telephone or via remote access, SSI SCHAEFER will be there to assist you within a guaranteed and short response period. We have multiple service engineers available for all our divisions in order to ensure this. Furthermore, we maintain more than 90 service locations worldwide. Our in-house fault rectification is carried out rapidly and efficiently, and complies with specifically defined escalation mechanisms. Comprehensive reports document every call-out and ensure the necessary transparency.
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