Case Study HandCraft Services

Since the late 1960s, HandCraft Services has been supplying the medical industry with High-quality linen, apparel, and commercial laundry services. As the market leader, HandCraft Services has a unique service offering—but it’s one that operates quietly behind the scenes fulfilling a major necessity within the industry.

With over 900 clients, keeping up with inventory can be quite difficult. Making certain everyone was Pulling product correctly was simply taking too much time. In addition, reconciling lost articles from previous pick-ups had the company trying to recoup those costs—and not always successfully. Additional SKUs was adding to the frustration of having to inventory everything and pack-out got even more difficult. HandCraft needed a solution for storage space, inventory management, and help during fulfillment. 


The Solution:

Making way for efficient space requirements was easy with an SSI SCHAEFER SMC, the storage components allowed a maximum inventory storage of 900 totes. The unit consists of one aisle with storage on both sides. Each side has 15 columns and 15 rows with double tote storage capacity. 


A Different Type of Tote:

The SSI SCHAEFER tote was manufactured using a special process specifically for HandCraft Services. The tote was infused with a copper material that creates an antimicrobial environment for clean sterile linens during storage.   


SSI SCHAEFER Solving both Problems:

“When we brought SSI SCHAEFER systems in to look at this problem that we had, the two biggest issues to overcome were how to store inventory in a logical way and make it easily accessible.  How could we bring inventory to the employee rather than to have the employee hunt and pick for that product,” stated Diehl. “The SSI SCHAEFER system has achieved both of those by being able to put our inventory in a logical way and use vertical space by using bins. The system brings the bins down with the use of a crane so that the employee isn’t having to walk around,” Diehl continued.


Highlighted Outcomes:
The system is currently operating and efforts to scale up the process are currently underway. The rapid growth that HandCraft is experiencing has both SSI SCHAEFER and PeakLogix working diligently to increase throughputs to address the additional needs of more storage. “The next step is to put a second racking system in as well as to continue to challenge both ourselves and SSI SCHAEFER to see what we can do to increase the efficiency of the current system that we have. We’re close to maxing out the system that is in place now. We’re working with the team to deal with our phenomenal growth that HandCraft has had,” said Diehl. 


Technical Data:

  • Building Size: 120,000 sq. ft.

  • Storage System: Schäfer Miniload Crane (SMC)

  • Pieces / Day: Throughput is currently in the mid-20,000 pieces to the low-30,000 pieces. Although, SSI SCHAEFER is currently working towards increasing storage capacity to reach additional throughput rates to continue the support of the additional growth volume. Schäfer Miniload Crane (SMC) systems can reach speeds greater than 5 m/s (11 mph).

  • Operational Shifts: HandCraft Services currently operations one shift from 6a.m. to 2p.m.

  • WMS/WCS: Linen Master integrated with WAMAS® by SSI SCHAEFER as the WCS

  • Reusable Packaging Solution: SSI SCHAEFER EF8320 specialty copper infused tote

A STREAMLINED SOLUTION FOR PACKING HEALTHCARE LINENS AND ACHIEVING ESSENTIAL STORAGE

A Schäfer Miniload Crane (SMC) system takes the tote from the conveyor and places it securely in its proper location. This entire storage process is managed by WAMAS® as a WCS software solution by SSI SCHAEFER. The software keeps track of each piece of linen that is stored using RFID tags and tote barcodes. WAMAS easily integrated with Linen Master providing complete visibility into the entire laundry process.

HandCraft Services Case Study

Making way for efficient space requirements was easy with an SSI SCHAEFER SMC, the storage components allowed a maximum inventory storage of 900 totes. The unit consists of one aisle with storage on both sides. Each side has 15 columns and 15 rows with double tote storage capacity. 


The SSI SCHAEFER tote was manufactured using a special process specifically for HandCraft Services. The tote was infused with a copper material that creates an antimicrobial environment for clean sterile linens during storage.   

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Case Study: HandCraft Services

A Streamlined Solution for Packing Healthcare Linens and Achieving Essential Storage

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