Customer Service & Support CSS

SSI Resident Maintenance

Protect your investment with the complete system service from SSI SCHAEFER

Resident Maintenance® is our complete systems maintenance service

Local SSI Resident Maintenance® technicians provide full service and support assistance providing peace of mind and enabling you to significantly reduce your company’s own workload. SSI SCHAEFER organizes and carries out on-going and sustainable system servicing at a fixed price and with complete responsibility for the personnel.

Expertise on site thanks to SSI SCHAEFER technicians

Our technicians have both an in-depth knowledge of SSI SCHAEFER systems and also understand your own on-site processes. This enables them to identify possible problems ahead of time and rapidly deal with  any upcoming issues. Utilizing state-of-the-art planning software, the agreed service work is carried out in coordination with your own operating hours. As a consequence, service work never disrupts your normal operations.

Benefits at a glance:

  • The fastest possible response times

  • Continuous optimization of your system

  • Maximum storage capacity utilization

  • Service management

  • Maintenance of the entire system around the clock, if necessary

  • Comprehensive service plans schedule routine inspections for all essential system components

  • Preventive maintenance of all system components

  • Early detection of worn parts and preventive replacement

  • Use of state-of-the-art maintenance planning tools to carry out maintenance in dynamic cycles

  • The highest possible system availability



Brochure Customer Service and Support EN

Brochure Customer Service and Support EN

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