For customer service and to improve the user experience, we use the CRM module of Salesforce.com, represented in Germany by: Salesforce.com Germany GmbH, Erika-Mann-Str. 63, 80636 Munich, Germany. The address of the US parent company is: The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105, United States.
Users' personal information will be used by Salesforce to process the requests and will not be shared with third parties. It may be necessary for the processing of the request, that the following data will be processed, e.g. e-mail address, name, address. If you contact us via the contact form on our website, the data collected there will be stored in Salesforce.
If users do not wish Salesforce to process their personal data, we offer alternative communication options for inquiries (post, e-mail, telephone, fax).
Legal basis for processing are our legitimate interests in an efficient processing of user requests in accordance with Art. 6 para. 1 lit. f) GDPR.
Salesforce.com, Inc. itself is certified under the EU US Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt0000000KzLyAAK&status=Active), thereby ensuring compliance with the requirements of European Data Protection Law.