GESTÃO DO CICLO DE VIDA

Extensão da vida útil

Máximo desempenho e disponibilidade durante todo o ciclo de vida do sistema - a SSI SCHAEFER oferece soluções personalizadas para prolongar a vida útil de seu sistema

OUR LIFE CYCLE MANAGEMENT SERVICES CONSIST OF

SSI SCHAEFER Maintenance Philosophy (SMP) is an enhanced methodology for SSI SCHAEFER Resident Maintenance, ensuring that we provide “More than just a Service“ to our customers.

SMP core elements:

  • SSI Resident Maintenance® team

  • Engineering and maintenance best practice processes

  • Integrated service tools and systems

SMP objectives:

  • Support all of the system (business) requirements

  • Exceedance of legal requirements in regards to health and safety

  • Provision of planned, preventive and predictive maintenance to our customer systems

SMP benefits:

  • SSI SCHAEFER is your specialist and becomes your trusted partner, which enables you to concentrate on your core business.

  • Our team leads you through the process of maintaining your system throughout its life cycle.

  • Our services are efficient and cost-effective because we provide them from one source.

  • Our proactive approach to support helps you improve the service provided to your customers, which maximizes the Return on Investment (ROI).

  • We are able to provide agreed performance levels where required.

  • We use a no surprises approach to reduce risks and outgoings and limit unexpected need for technical resources.

SMP process:

To ensure that our philosophy provides “More than just a Service” to each customer, we follow a process in three steps:

  • Phase 1 - Service Design: Services are tailored to individual business requirements together with you.

  • Phase 2 - Service Transition: Highly qualified SSI SCHAEFER employees prepare everything for the operation to go live.

  • Phase 3 - Service Operation: Day-to-day practice of SMP and everything it stands for; We help you to run your systems as efficiently as possible.

Retrofit Icon.jpg

SSI SCHAEFER’s retrofit services for warehouse modernization upgrade your system to state-of-the-art standards. We update SSI SCHAEFER systems and those from third parties by replacing components, expansions or IT modernizations rapidly and reliably and optimally integrate new material flows.

  • Modernization of the mechanical, electrical and control systems -> performance enhancements by up to 30%

  • System retrofits during operation -> minimum operating restrictions

  • Optimization of organizational and storage processes

  • Enhanced efficiency and longer service life

  • “Grow as you go!”: the system grows with your business

  • Green logistics: sustainability through energy savings

Spare Parts Icon.jpg

Como uma parceira de negócios comprometida, a SSI SCHAEFER oferece uma ampla gama de serviços de peças de reposição - 24 horas por dia, 7 dias da semana, em todo o mundo. Os serviços da SSI SCHÄFER incluem desde o processamento dos pedidos das peças de reposição, passando pela criação de listas, compilação de pacotes, reparos, até a entrega. 

  • Diversos pacotes com as peças essenciais mínimas para a disponibilidade do sistema, bem como as peças de reposição e de desgaste necessárias durante todo o período de garantia

  • Criação de pacotes de peças de reposição especificamente adaptados

  • Portal de serviços / loja virtual com documentação de peças específicas do sistema (arquivamento de pedidos)

  • Gerenciamento ativo do ciclo de vida com alternativas adequadas

Você pode encomendar suas peças de reposição a qualquer momento através da nossa loja virtual. As peças de reposição são entregues dentro de um prazo garantido e a preços fixos.

  • Representação transparente de toda a estrutura do sistema

  • Arquivamento de pedidos para pedidos recorrentes

  • Acompanhamento de pedidos e entregas

LIFE CYCLE MANAGEMENT

Service life extension

Maximum performance and availability throughout the entire system life cycle - SSI SCHAEFER offers customized solutions to extend the service life of your system.

CUSTOMER SERVICE & SUPPORT

Customer Service & Support CSS

Serviço e suporte ao cliente

Serviços Reactivos

Customer Service & Support CSS

Serviço e suporte ao cliente

Serviços Preventivos

DOWNLOADS

Brochure Serviço e Suporte ao cliente

Gestão abrangente do ciclo de vida e serviço inteligente para sua instalação.

832.9 KB

Brochure da filosofia de manutenção EN


470.1 KB

COMO POSSO AJUDÁ-LO?

[---Error_NoJavascript---]