RM Engineering Manager (WEB8503)

1. Engineering and Maintenance Best Practise
• Best practise in all areas of Engineering and Maintenance, for such areas as …
• Delivery of reliable MHE and IT system to support Client business and RM contract
• Planned Maintenance; All planned works are completed to the agreed schedules. Planned work percentage exceeds the agreed KPIs
• Reactive Maintenance activities take place promptly when required, to levels above SLAs and KPIs
• Issue, Incident, Problem, Change and Escalation Management follow the SSI Standards and processes
• Spares management
• Planning Management; The RM teams are well planned and managed
• Provide technical support to the customer
• Continuous Improvement; Lessons are learned, knowledge transferred
• To ensure high performance from the installed automation and the Resident teams.
• All MHE Plant, Engineering systems and Processes are maintained in line with the statutory requirements and to SSI company technical standards.
• Responsible for all H&S onsite, ensuring all team members adhere to correct processes
• Current Health& safety, Legislation and Compliance Safe systems of work are used and improved

2. Day-to-day Client Management and compliance with the RM Contract

• Contract Management: Ensure that SSI fulfils and exceeds all aspects its contractual commitments: KPI and Reports delivered on time to Client
• Effective Client Management; at the highest levels, establish and Maintain an effective and trusting relationship direct with the Client and between the Client’s and the SSI teams.
• At an operational level, establish and maintain an effective and trusting relationship between the Client’s and the Contractor’s Management team
• RM site reporting and other administration deliverables are all delivered promptly as promised
• RM team Cooperates, Communicates and Coordinates well with other teams on site
• Continuous Improvement opportunities identified and developed in conjunction with other teams
• Attend customer meetings as required

3. Overall Management of the Engineering Team, IT Team and RM Support team
• Coordination of the shifts and teams to achieve and exceed the RM Department goals
• To attract, hire, develop and retain good people within the teams.
• The Resident Maintenance teams (Engineering, IT and Support) exceed their performance expectations; delivering good system performance and generating value for the Client.
• The teams are effectively coordinated and efficiently run; Alignment of RM Team goals to achieve contractual KPI’s & SLA’s
• To complete, follow-up and to be proactive on all administration issues for all areas of maintenance and IT
• Transferring skills and knowledge throughout the team.
• Optimise the overall Support team resource

4. General
• We have Systems and Procedures in place that cover how as a business, we deal with the management of Quality, Environmental and Health and Safety.
• Each job holder is expected to acquaint themselves with those procedures, and ensure they fully comply and adhere with the requirements, as they apply to their job role.
• Employees have responsibilities for their safety whilst at work and to co-operate with the Company on all health & safety requirements.
• Employees have responsibility for information security for all information associated with SSI Schaefer during employment and where appropriate in respect of Confidentiality, which may extend beyond the employment period.

To be successful within this role we are looking for someone who is:
• Self-motivated, able to work and motivate others driving cultural change throughout the team
• Able to Influence others
• Has effective communication on all levels
• Is results driven and customer focused
• Coaching, mentoring, customer focus
• Attention to detail
• Strong leadership skills
• Motivation and coaching skills

The following core skills are desired:
• Knowledge and experience with automated systems:
     o Pallet Conveyor
     o Tote conveyor
     o Mini-load Cranes
     o Robots
     o SCADA / Visualisation
     o Elevators
     o WCS/WMS

• Knowledge and experience of PLC / Control systems
• An understanding knowledge of Computerised Maintenance Management Systems
• Computer skills – MS Excel, MS Word, PowerPoint, MS Exchange
• Experienced in coaching and mentoring a team of engineers
• Highly proficient with verbal and written communication skills
• Experience of delivering a contract to a high standard

Qualifications required:
• HNC or Degree in Engineering - Engineering or Maintenance background (Mechanical / Electrical/ Manufacturing or similar) (HND/HNC/BTech)
• Apprenticed trained
• Evidence of CPD
• IOSH / NEBOSH trained
• Proficient verbal and written communication skills
• 7 years minimum Line Management experience / work at similar level …..
      o Engineering / Maintenance Management
      o Material Handling Equipment / M&E / Plant or Manufacturing Engineering
      o Installation, Testing and Commissioning

Normal Office Hours Mon – Fri
Hours outside of the above are to be expected, as the automated site(s) will be 24/5
 

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