Case Study Coop Switzerland

software wamas

Case Study Coop Switzerland

A Highly Efficient E-Commerce Warehouse Created in 14 Days

With the support of SSI SCHAEFER, the Swiss retail company Coop set up and commissioned an e-commerce warehouse in the town of Altishofen within the space of just two weeks to allow it to process a surge in online orders in good time. SSI SCHAEFER equipped the new facility with its WAMAS® logistics software.

Implementation of the warehouse management software WAMAS® in an e-commerce warehouse

While traditionally rooted in brick and mortar retail, Coop recorded a sharp rise in orders via the online shop during the lockdown of spring 2020. Faced with this unforeseeable spike in demand, the logistics structures reached the limits of their capacity. A quick solution therefore had to be found to create more storage space and offer customers additional delivery time slots.

Coop initiated a twin-pillar strategy. First, an assortment of products was defined that would keep an average Swiss household supplied with basic goods. These products would then be handled via a 6,000 square meter warehouse leased at short notice, equipped with a new IT and logistics infrastructure, and connected to the Coop network, all within the space of 14 days. WAMAS® was implemented in partnership with SSI SCHAEFER. At the same time, more than 100 pickers were trained to operate the logistics software, which has been used since commissioning to manage the rapid processing of online orders efficiently via 300 pick-up locations with multiple placement. The extremely user-friendly WAMAS® user interface also ensured that staff could learn the system quickly.

Coop has relied on the software expertise of SSI SCHAEFER for its warehouse management since 2001. The retail and wholesale company uses a uniform warehouse management (WMS) solution at all its locations to optimize performance and harmonize logistics processes. Another advantage of WAMAS® is the increased transparency of all stocks and transactions with complete traceability. The integrated software standard, tailor-made for Coop, as well as trust in the partner's know-how built up over the course of a 20-year collaboration, proved decisive in overcoming even unplanned events:

"Setting up a warehouse from scratch and putting it into operation in just 14 days is only possible with dependable partners, and a team where everyone knows what to do, and if you can fully rely on each other," says Martin Nyfeler, Head of IT Pro. WW Logistics/SCM, Coop, underlining the successful collaboration with SSI SCHAEFER.

Flexibility, responsiveness, and the ability to put ideas into practice are always elementary success factors, but in challenging times they are downright essential. While seasonal fluctuations in demand can be cushioned by precise advance planning over several months, a pandemic event calls for ad-hoc measures to maintain supply chains. These can only be implemented effectively with the support of a long-standing software partner like SSI SCHAEFER, who understands both the industry and the customer's specific needs, and is fully familiar with the processes. At the same time, the new e-commerce warehouse in Altishofen which has been implemented within a very short time for Coop – a retail company that has also become a successful online retailer – is tangible proof that the material handling specialist has again lived up to its promise to deliver flexibility and speed plus security and stability in every situation.

Blog: The Supreme Discipline of E-Commerce: Intralogistics Solutions for Food Retail

Freshness, timeliness, and service quality are the challenges of the food retailing industry in the classic, stationary retail trade. Due to the changing consumption patterns and the online boom in the food retail industry, new logistics challenges arise, which can only be met with state-of-the-art software.

Read more in our blog

SSI SCHAEFER Listed in the 2021 Gartner Magic Quadrant for WMS

The renowned US research and advisory company Gartner, Inc., lists SSI SCHAEFER with its software WAMAS® in the "Magic Quadrant for Warehouse Management Systems".

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose

Read more
WAMAS WMS - Gartner
Do you have questions or remarks?

Discover more of our Case Studies

Success stories are always the most exciting when experienced up close and personal. Learn more about our intralogistics projects in our case studies: What challenges had to be overcome? What particularities had to be taken into account? And how were they ultimately successfully implemented? You can find all these interesting and useful details in our case studies.

We always work together with our customers to develop their own success story. Perhaps we can develop the next one with you.

Case Study Stockmann

Case Study Stockmann

Mobile Racking (Type ESX)

Case Study Grolleman Coldstore

Pallet conveying system

Case Study Mydibel

External view of the warehouse of Klingspor

Case Study Klingspor


Case Study Pepperl+Fuchs

palett racking PR 600

Case Study DB Schenker


Case Study CERP Rouen

Reference Pharmapool

Case Study Pharmapool AG

Warehouse worker filling A-frame equipment with stock from stock totes

Case Study Symbion

case study, united drug, dublin, ireland, 2018, healthcare, small parts,

Case Study United Drug



Automated guided vehicle by MoTuM

Case Study Longchamp

Vertical Lift Module LOGIMAT (Type SLL)

Case Study Müller Martini

Vertical Lift Module LOGIMAT, Pallet Racking, mezzanine, conveyor system and

Case Study Niemann + Frey GmbH

Full view of LOGIMAT reference VBH

Case Study VBH Holding GmbH

DCH Auriga Logimat case study

Case Study DCH Auriga

Complete view of LOGIMAT at QuantiParts

Case Study QuantiParts B. V.

Shop delivery - One box for the entire flow of goods at dm

Case Study DM

The Hema branches are mainly supplied with environmentally friendly returnable

Case Study Hema

MPE Plastics CEO Riccoardo Battagliotti

References - Case Study MPE Plastics


Kloosterboer Cool Port 2 Rotterdam

software wamas

Case Study Coop Switzerland

IT, WAMAS, logistics software at JYSK Sweden

Case Study JYSK

The Schäfer Lift&Run System is used for handling full pallets in the channels

RheinfelsQuellen, Germany:

SSI Carrier, overhead conveying system, pouch sorter, pouch conveyor, conveying

Case Study Omnichannel Distribution

Cooperation C+C Krug and SSI SCHAEFER english

C+C Krug: The Path to Automation with SSI LOGIMAT® and WEASEL®

We have some stories to tell

Best Practice Guides

Innovations and Trends in material handling and logistics


Do You Have Questions or Remarks?

Apotea Automates E-Commerce Warehouse With A-Frame

Sweden’s most popular online store optimises e-commerce warehouse in Morgongåva, Sweden, with a customised automation solution - processing up to 100,000 orders per day.

Read more
A-Frame replenishment