Reactive Services - rapid problem solving

We are there for you around the clock. Your system has to operate reliably day and night. That is why our support is available up to 24/7. Schäfer Global Call Management enables you to access our entire range of services and to obtain rapid support when needed. The direct connection via a Virtual Private Network (VPN) enables our technicians to remotely identify and rapidly resolve potential problems.

Our Reactive Services consist of:

• 24/7 Technical Support

• Call Out Support

• SSI Augmented Support