Customer Service & Support CSS

There for you whenever you need us with more than 70 branches worldwide.

SSI SCHAEFER is the reliable partner that speaks your language and supports you throughout your system’s entire life cycle. With a comprehensive service portfolio that ranges from mechatronic support, software solutions and preventive maintenance, SSI SCHAEFER supports your logistics on location. In-depth training familiarizes your employees with the SSI SCHAEFER IT landscapes, guaranteeing the stability of your system at all times. We guarantee you the highest availability of all systems, short reaction times, and long term support for your company’s growth. You can rely on us.

  • Flexible service contracts with optional 24/7 support

  • Guaranteed reaction times for service call-outs

  • Competent on-site assistance