Case Study Coop

More efficiency and performance. WAMAS ensures process transparency and supports thereby Coop, a Swiss retail and wholesale company.

Everything in stock

Firmly rooted in Switzerland, the Coop Group can look back on a history spanning 150 years. What began as a small consumer cooperative is now an international retail and wholesale business. With almost 2,500 sales outlets and 86,000 employees, lies a reliable logistics system that guarantees full shelves and the highest customer satisfaction day after day. Since 2001, Coop has been trusting the know-how and competence of SSI SCHAEFER when it comes to warehouse management. By utilizing the logistics software WAMAS®, together the two companies harmonize the Coop software landscape.


What specific services has SSI SCHAEFER provided for the goals of Coop?

2012 was an important milestone for the successful long-established Swiss cooperation and SSI SCHAEFER. The warehouse management software was standardized at numerous locations already utilizing the logistics software WAMAS®, which had implemented a comprehensive update. Numerous other locations were connected to WAMAS® for the first time throughout the course of bringing everything up-to-date and standardizing the software.

With a large number of locations and stakeholders having different logistics characteristics, the software update presented a special challenge. During production, distribution, and e-commerce operations, many locations had to change over step by step to the new standard WMS solution – regardless of a manual, semi-automated, or fully automated logistics process. The result is a WAMAS® version with tailor-made Coop elements. The existing systems were replaced at almost all locations while day-to-day operations continued and countless interfaces to external partners and subsystems were integrated.

The pilot project at five warehouse locations was completed mid-2016, followed by five more rollouts in April 2017. By the end of 2019, the SSI SCHAEFER IT specialists will implement 20 additional standardized updates, followed by 50 more within the next few years.

Even before completing the modernization project, the Coop Group registered significant improvements of logistics processes thanks to the standardized WMS solution by SSI SCHAEFER. Due to the standardized software solution, the logistics processes could be optimized and further developed. The success of this concept, elaborated by SSI SCHAEFER, is reflected in increased transparency, reliable traceability of transactions, and reduced costs due to synergies

One single logistics software system

„We made a conscious decision to opt for a decentralized solution for availability reasons. This means that, instead of everything being controlled from a central location, it is done individually at the respective warehouse locations.“

August Harder, Coop Group CIO


A Highly Efficient E-Commerce Warehouse Created in 14 Days

With the support of SSI SCHAEFER, the Swiss retail company Coop set up and commissioned an e-commerce warehouse in the town of Altishofen within the space of just two weeks to allow it to process a surge in online orders in good time. SSI SCHAEFER equipped the new facility with its WAMAS logistics software.

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