What is shipping?

The transport of goods from one's own warehouse to the customer is referred to as shipping.

Shipping buffer

How do you optimize the shipping process?

The shipping process includes certain steps such as the picking of goods and packaging, the creation of a packing list, shipping documents, the selection of suitable packaging for transport, the choice of shipping or delivery carriers, handover to the freight forwarder or shipping service provider, and the management of returns. Shipping maintains an important overall process that consists of several individual processes or process steps in which both internal and external interfaces are involved. Shipping is about bridging distances economically and efficiently in terms of cost and delivery time.

As the final step in the warehousing process, shipping could be considered the key factor in the quality of your customer’s experience. It’s not as simple as moving product from point A to point B. The shipping process is comprised of small, often complex tasks that must be accomplished on time to ensure fast and accurate delivery.

Since shipping is the final step before your customer receives their order, it is important to recognize that every process within your facility has a direct impact on shipping. From ordering to receiving to putaway to picking – every step builds towards shipping the perfect order and maintaining a level of customer satisfaction.

With all of that in mind, let’s talk about how to set up a shipping operation, including the best processes, software options, and workflows.

The Shipping Process

To reiterate, every step leads to shipping. This means that picking and packing are vital parts of the shipping process. Picking should be done ideally ahead of shipping time. With a smart picking process, your pickers can enjoy error-free results that are passed on to the customer. After items are picked, they must then be packed and labeled accordingly. If the picked items are fragile, make sure you are packing with protective materials.

Some goods may need documentation — export declarations, seafood tags, and hazardous goods all have their own rules. Your shipping and receiving software needs to account for these factors. Make sure your warehouse management software (WMS) can alert you of or produce these necessary documents.

The dimensions and weight of orders matter too. Your system needs to measure weight and dimensions before shipping occurs. An inline scale and dimensioner solution integrated into your warehouse and WMS allows cargo to continuously move while you capture that data. This is crucial for speedy and accurate delivery.

Factors of shipping

Before your orders can ship, they need to be labeled. This ties into the final step before a package can leave — finding the right carrier. Your WMS could determine the optimal carrier for your orders, based on affordability, efficiency, or any other factors.

All of these factors lead to orders leaving the dock. Speaking of docks – larger facilities usually have dedicated receiving and shipping docks, but smaller facilities might have to share their space. If this is the case, having separate dock shifts is the best solution. Either way, keeping your dock clean of clutter and dirt is a necessity — for efficient shipping processes as well as employee safety.

Shipping buffer

Dealing with Shipping Woes

With so many moving parts involved in shipping, bumps in the road are unavoidable. Many things can ground your warehouse to a halt, which can include:

  • Human errors

  • Safety hazards

  • Warehouse bottlenecks

  • Peak ordering/shortages

Manual, semi-, and fully automated facilities will face challenges like these. When it comes to shipping, having solutions for these issues is key to keeping products flowing out your docks. If your shipping area layout is overflowing with clutter, you create dangerous conditions that can slow you down and hurt your employees. There are many ways you can safeguard your areas dedicated to shipping and receiving. Examples include scheduling clean-up into shifts for your personnel.

Software Solutions for your logistics

What is receiving?

Overview of store order picking area with conveyor
Country Road Group fashion Omni Fulfilment Centre - Melbourne, Australia

What is conveying?

High-bay warehosue with storage and retrieval machine Exyz

What is storage?

Manual order picking of barcodes with RFID scanner

What is picking?

Shipping buffer

What is shipping?

SSI Carrier, Logistics software WAMAS, IT, RF Picking, Radio Frequency Picking,

What is a return?

Do you have questions or remarks?