Global Spare Parts Service

Global Spare Parts Service

As a dedicated business partner, SSI SCHAEFER offers you a comprehensive spare parts service around the clock and from around the world. SSI SCHAEFER’s services include processing spare parts orders and deliveries, creating spare parts lists, compiling spare parts packages and spare parts repairs.

  • Diverse spare parts packages contain both the minimum essential parts for the system availability as well as the spare parts and wearing parts required throughout the entire warranty period

  • Creation of specifically tailored spare parts packages

  • Service portal/web shop with system-specific parts documentation (order archive)

  • Active end-of-life management with suitable alternatives

You can order your spare parts around the clock via the web shop. The spare parts are delivered within a guaranteed time frame and at fixed prices.

  • Transparent depiction of the entire system structure with reference to the corresponding station

  • Integration of all sub-systems

  • Order archiving for recurring orders

  • Order and delivery tracking