We’re there for you from the very beginning. With our broad SSI SCHAEFER Service portfolio, we keep your logistics solution running smoothly at all times!
You Can Rely on Our Service Anytime, Anywhere!
At SSI SCHAEFER, we’re always thinking ahead. Commissioning your systems is just the beginning – we’re with you throughout your system’s entire life cycle and offer expert support in every situation. Our SSI SCHAEFER Service is geared towards your precise needs and preferences and supports you with state-of-the-art technologies like data-based preventive maintenance and remote support through augmented reality.
SSI SCHAEFER's Service Portfolio: The Future Is Now
We are committed to guaranteeing you maximum service with our entire team and our products. Throughout the year, our employees are there for you, around the globe, to quickly assist you when you need help or spare parts.
Reactive Maintenance - Problem? Solved!
Downtime not an option? We feel the same way! If something goes wrong in your system, we’ll be there right away – any time, day or night. We’ll use Smart Augmented Support to analyze the problem remotely and provide on-site assistance whenever you need us.
Our reactive maintenance services: - 24/7 Technical Support - Call Out Support - SSI Augmented Support
With our SSI SCHAEFER preventive maintenance services, you’ll always be one step ahead. Through our digital Maintenance Center, we can control maintenance activities on your system efficiently; when action is required, we detect the issue early on.
Life Cycle Management for a Longer System Lifespan
Maximum performance and availability throughout the whole lifespan of a system – our Life Cycle Management helps you get the best from your equipment. We offer tailored solutions to increase efficiency and extend service life.
Our life cycle management services include: - SSI SCHAEFER Maintenance Philosophy (SMP) - Retrofit - Global Spare Parts Service
Predictive Maintenance: The Maintenance of Tomorrow
Do you want to prevent your system from coming to a standstill? With predictive maintenance, you recognize the need for action at an early stage, plan maintenance activities strategically and thus cut costs.
With our SSI SCHAEFER Service, you’ll always be on the safe side. Our warehouse safety management helps you comply with all the relevant standards and regulations and make your operations efficient and safe.
Our services for your warehouse safety: - Rack Inspection - Rack maintenance and repair - Rack safety training - Rack implementation - Safety signage (information signs for load capacity and warnings)
