Customer Service & Support

Maintenance, inspection and safety inspection

Maintenance

The maintenance  that is completed by our technicians includes both a visual and acoustic assessments along with any other activities that they feel are necessary to maintain the specified conditions of you systems SSI SCHAEFER carries out the maintenance with experienced and certified service technicians. You benefit from:

  • Enhanced system availability through early defect and wear detection

  • Fault rectification and calibration work carried out as part of the maintenance work


Inspection

The inspection activities include both visual and acoustic assessments along with any other recommended activities that our technicians feel are necessary to maintain the specified condition of your systems. You benefit from:

  • Documentation of the current state of the system in the inspection report

  • Regular inspections by qualified personnel at fixed prices

  • Increased system availability through early defect and wear detection

  • After the inspection has been carried out, you receive a detailed status report for your system


Safety inspection

Operators in the European Union must carry out a safety inspection at least once per year in order to verify the safe condition of the system in accordance with country-specific directives such as EN 528. You benefit from:

  • Proof that all personal protection devices function correctly and are effective

  • Reduced costs as no additional inspections by a separate authority are required

  • Less administrative overhead and production restrictions as the inspection and maintenance are carried out together